Innovation is Contagious

I had the great pleasure last week of hearing Dr David Hamilton talking about the remarkable properties of mirror neurons in the brain. They are the mechanism behind how we empathise, emulate, copy and learn.

This resulted in many light bulb moments firing in this particular head of mine.

I’ve been doing talks and workshops on creativity and innovation for some years now and I’d noticed that when I get into the state where I can receive light bulb moments, people in the room would follow shortly after.
To find out how this all works, I recommend you buy David’s book called The Contagious Power of Thinking or, better still, attend one of his talks and then buy the book – as he explains it all much better than I ever could.

So at my talks naturally people will pick up on my body language, the words I say and the images should I use any slides or handouts. The mirror neurons are the mechanism whereby such empathy is achieved. There is something which is more subtle in operation too however.

Before I even get to the venue to do the talk, I set my intention that the attendees of the talk will get into the state of having light bulb moments. Furthermore, that this state will linger either for a few days after the talk or even permanently.

People report having not known why they came to a particular talk but that they felt strangely drawn to attend. They also can’t remember where they first heard about it.

Now I am not claiming any extrasensory powers. What everyone is experiencing is a natural state of affairs and happens all the time but, mostly, outside our conscious awareness.

What is interesting is how this concept can be applied in business – especially if the business is involved in new product development or any creative field such as publishing, marketing, design or any artistic endeavour.

Any mindset we adopt will spread unconsciously – including anger, fear and guilt – and any behaviour and culture set will also ripple throughout an organisation like gossiping and lunchtime drinking.

So if you want innovation to spread in your organisation, it needs to be seeded and then it will spread organically. For example, apocryphally a US president visiting NASA in the Apollo era asked a janitor what he did and the reply was, “I fly rockets to the Moon”. This type of team spirit amplifies, reflects and ripples from mirror neurons to mirror neurons in each team member working to a common goal.

Sowing the seeds for innovation

The first step is to initiate the culture change with a thought and attitude and it can start anywhere in the organisation but ideally with senior management. The end goal is for it to be adopted from the bottom up whilst also aiming to remove the whole idea of the top and bottom hierarchy, as one could not exist without the other and it is in essence more like a symbiosis.

Then practical steps should be taken to foster innovation throughout the business, such as:

1. A simple suggestion box [perhaps anonymous]

2. A suggestions wall or whiteboard [best seeded with an associative Mind Map]

3. A more formal and facilitated intervention like a Walt Disney Three Rooms session or de Bono’s Six Thinking Hats. Even better again would be to use Appreciative Inquiry which additionally generates a positive thinking mind set. The idea of positive thinking also spreads like wildfire and is based on taking what works and making it even better rather than focusing on woes and trials and tribulations.

Related Posts:

Seven Ways to Encourage Light Bulb Moments

Twelve Ways to Generate Spin Offs

Seven Ways to Block Light Bulb Moments

The Business of Light Bulb Moments

The Business of Light Bulb Moments

This is the first in a series on light bulb moments in business.

More in this series:

Seven Ways to Encourage Light Bulb Moments

Twelve Ways to Generate Spin Offs

Seven Ways to Block Light Bulb Moments

It’s often traditional practice in business that innovation is restricted to either the product development team or the marketing department.

While this is natural and to be encouraged, businesses who want to survive and thrive in these times should take a more holistic approach to ideas generation.

Back in 1984, I was the proud owner of an early Macintosh computer. In the nineties, I ended up being begrudgingly dragged into the world of PC’s. Two years ago, I returned from the wilderness and have become a proud owner of an iMac and am writing this blog on an iPad. If you call me, I will answer you on an iPhone. I use MobileMe, shortly to be iCloud, and all in all I am a happy bunny.

Why? What Apple do is bring innovation into all customer touch points – starting with new product announcements and rich product functionality through to simplicity of purchase, ease of set up and use. This is all capped with superb ongoing support. A good example of the benefits of such a philosophy is that most iPad owners pay the same price again as the device in apps over a product’s life span.

But if you haven’t got Apple’s billions, how do you even begin to emulate their success? Where do you start?

The answer lies in looking at all the areas where you connect with clients and tackling the ones that are giving you the most headaches. By looking at these first, everything else will be a breeze. The way you look at them is important though.

If you wallow in negative thinking, this engages the parts of your neurology that block light bulb moments from occurring. The key lies in positive thinking. Even if the area you are looking at is not so great, it will inevitably have some good points at least.

What you do is simply identify the good points only and see how you can improve them as opposed to focussing on any negatives. The results are surprising – especially when you engage an independent and objective facilitator đŸ˜‰

This is the basis and start of a process known as Appreciative Enquiry (or Inquiry). It is an example of parallel and sequential thinking which I will expand upon later in this new blog series on Light Bulb Moments in Business. Using this type of thinking is the key to making sure ideas don’t get away.

If you’d like to bring unlimited creativity to your business, have a look at my Light Bulb Moment on Demand service